Instructions for the transfer of the castle by the landlord

After you have completed the sale or rental of the castle, send this link to the client: https://apartx.freshdesk.com/ru-RU/support/solutions/articles/150000018771-инимация-для-рендодоителей

1. Next, instruct the client to inform you about this after the registration and identity verification stages. Then write to our technical support manager directly about confirming your client's identity by sending him to the phone number: Example +7 777 123 4567 confirm verification

2. After ApartX confirms the verification, you can transfer the lock to your client in the system: https://apartx.freshdesk.com/ru-RU/support/solutions/articles/150000012645-ка-передача-замок-рендодотелем-

3. After the client has received the lock in the system, you can hand over the lock to him physically.

Also, if your client bought a lock from you directly, write to our support manager about changing the tariff: Example ID 22130587 tariff change for purchased